Just Cruises Plus

Grandeur of the Seas

Royal Caribbean cancelled the next 6 cruises of the Grandeur of the Seas while she undergoes repairs caused by a fire in the mooring area at the stern of the vessel.  She is currently scheduled to resume cruises from Baltimore July 12th.

Options if you are Booked on a Cancelled Sailing

1. Do Nothing – All payments will be refunded to you via the method that you paid.  For example, if you paid by credit card, your refund will be made to the credit card.  If you paid by check, you will receive a check.  You will also receive a voucher for a future cruise valued at 25% of the price of your original cruise (not including taxes).

2. Re-book – If you want to cruise soon and you re-book a Royal Caribbean cruise before June 12th, Royal Caribbean will move the money that you paid on the original sailing to the new sailing.  They will also apply the voucher to the new cruise.  Any monies owed to you will be refunded.

Crew Lauded

The vast majority of passengers heaped praise on the crew of the Grandeur of the Seas for their professionalism and good humor.   Passengers spent about 4 hours at their muster stations awaiting the news that the fire was put out.  Fortunately, there were no injuries to passengers or crew although there was some medical treatment rendered for symptoms related to anxiety.

Power was Never Lost

There was a vast difference in the experiences of the Grandeur passengers and the passengers who spent many days drifting on the Carnival Triumph.  The difference was power.  The Royal Caribbean ship never lost power and therefore her passenger amenities were not affected.  The Carnival ship’s fire resulted in a near total power loss and therefore passenger comfort suffered greatly.